Error Response - SNAP
Error Response for SNAP
Here is the list of status that DOKU will provide for the transaction.status
:
Category | HTTP Code | Service Code | Case Code | Response Message | Description |
---|---|---|---|---|---|
Success | 200 | any | 00 | Successful | Successful |
Success | 202 | any | 00 | Request In Progress | Transaction still on process |
System | 400 | any | 00 | Bad Request | General request failed error, including message parsing failed. |
Message | 400 | any | 01 | Invalid Field Format {field name} | Invalid format |
System | 401 | any | 00 | Unauthorized. [reason] | General unauthorized error (No Interface Def, API is Invalid, Oauth Failed, Verify Client Secret Fail, Client Forbidden Access API, Unknown Client, Key not Found) |
System | 401 | any | 01 | Invalid Token (B2B) | Token found in request is invalid (Access Token Not Exist, Access Token Expiry) |
System | 401 | any | 02 | Invalid Customer Token | Token found in request is invalid (Access Token Not Exist, Access Token Expiry) |
System | 401 | any | 03 | Token Not Found (B2B) | Token not found in the system. This occurs on any API that requires token as input parameter |
System | 401 | any | 04 | Customer Token Not Found | Token not found in the system. This occurs on any API that requires token as input parameter |
Business | 403 | any | 00 | Transaction Expired | Transaction expired |
System | 403 | any | 01 | Feature Not Allowed [Reason] | This merchant is not allowed to call Direct Debit APIs |
Business | 403 | any | 02 | Exceeds Transaction Amount Limit | Exceeds Transaction Amount Limit |
Business | 403 | any | 03 | Suspected Fraud | Suspected Fraud |
Business | 403 | any | 04 | Activity Count Limit Exceeded | Too many request, Exceeds Transaction Frequency Limit |
Business | 403 | any | 05 | Do Not Honor | Account or User status is abnormal |
System | 403 | any | 06 | Feature Not Allowed At This Time. [reason] | Cut off In Progress |
Business | 403 | any | 07 | Card Blocked | The payment card is blocked |
Business | 403 | any | 08 | Card Expired | The payment card is expired |
Business | 403 | any | 09 | Dormant Account | The account is dormant |
Business | 403 | any | 10 | Need To Set Token Limit | Need to set token limit |
System | 403 | any | 11 | OTP Blocked | OTP has been blocked |
System | 403 | any | 12 | OTP Lifetime Expired | initiates request OTP to the issuer |
System | 403 | any | 13 | OTP Sent To Cardholer | Token found in request is invalid (Access Token Not Exist, Access Token Expiry) |
Business | 403 | any | 14 | Insufficient Funds | Insufficient Funds |
Business | 403 | any | 15 | Transaction Not Permitted. | Transaction Not Permitted |
Business | 403 | any | 16 | Suspend Transaction | Suspend Transaction |
Business | 403 | any | 17 | Token Limit Exceeded | Purchase amount exceeds the token limit set prior |
Business | 403 | any | 18 | Inactive Card/Account/Customer | Indicates inactive account |
Business | 403 | any | 19 | Merchant Blacklisted | Merchant is suspended from calling any APIs |
Business | 403 | any | 20 | Merchant Limit Exceed | Merchant aggregated purchase amount on that day exceeds the agreed limit |
Business | 403 | any | 20 | Merchant Limit Exceed | Merchant aggregated purchase amount on that day exceeds the agreed limit |
Business | 403 | any | 21 | Set Limit Not Allowed | Set limit not allowed on particular token |
Business | 403 | any | 22 | Token Limit Invalid | The token limit desired by the merchant is not within the agreed range between the merchant and the Issuer |
Business | 403 | any | 23 | Account Limit Exceed | Account aggregated purchase amount on that day exceeds the agreed limit |
Business | 404 | any | 00 | Invalid Transaction Status | Invalid transaction status |
Business | 404 | any | 01 | Transaction Not Found | Transaction not found |
Business | 404 | any | 02 | Invalid Routing | Invalid Routing |
Business | 404 | any | 03 | Bank Not Supported By Switch | Bank not supported by switch |
Business | 404 | any | 04 | Transaction Cancelled | Transaction is cancelled by customer |
Business | 404 | any | 05 | Merchant Is Not Registered For Card Registration Services | Merchant is not registered for Card Registration services |
Business | 404 | any | 06 | Need To Request OTP | Need to request OTP |
Business | 404 | any | 07 | Journey Not Found | The journeyID cannot be found in the system |
Business | 404 | any | 08 | Invalid Merchant | Merchant does not exist or status abnormal |
Business | 404 | any | 09 | No Issuer | No issuer |
Business | 404 | any | 10 | Invalid API Transition | Invalid API transition within a journey |
Business | 404 | any | 11 | Invalid Card/Account/Customer [info]/Virtual Account | Card information may be invalid, or the card account may be blacklisted, or Virtual Account number maybe invalid. |
Business | 404 | any | 12 | Invalid Bill/Virtual Account | The bill is blocked/ suspended/not found. |
Business | 404 | any | 13 | Invalid Amount | The amount doesn't match with what supposed to |
Business | 404 | any | 14 | Paid Bill | The bill has been paid |
Business | 404 | any | 15 | Invalid OTP | OTP is incorrect |
Business | 404 | any | 16 | Partner Not Found | Partner number can't be found |
Business | 404 | any | 17 | Invalid Terminal | Terminal does not exist in the system |
Business | 404 | any | 18 | Inconsistent Request | Inconsistent request parameter found for the same partner reference number/transaction id |
Business | 404 | any | 19 | Invalid Bill/Virtual Account | The bill is expired. |
Business | 405 | any | 00 | Requested Function Is Not Supported | Requested function is not supported |
Business | 405 | any | 01 | Requested Opearation Is Not Allowed | Requested operation to cancel/refund transaction Is not allowed at this time |
Business | 409 | any | 00 | Conflict | Cannot use same X-EXTERNAL-ID in same day |
Business | 409 | any | 01 | Duplicate partnerReferenceNo | Transaction has previously been processed indicates the same partnerReferenceNo already success |
Business | 429 | any | 00 | Too Many Requests | Maximum transaction limit exceeded |
Business | 500 | any | 00 | General Error | General Error |
Business | 500 | any | 01 | Internal Server Error | Unknown Internal Server Failure, Please retry the process again |
Business | 500 | any | 02 | External Server Error | Backend system failure, etc |
Business | 504 | any | 00 | Timeout | timeout from the issuer |